Personal information means any information that, either on its own or jointly with other information, can be used to identify a natural person. InHand may collect your personal information in the following ways:
When you use our websites, products, or services, or interact with us by, for example, the query information you provide, or the questions or information you provide for customer service support.
We may also obtain information by recording how you interact with our websites, products, or services.
As permitted by law, we may also obtain information from public and commercial third-party sources, for example, purchasing statistics from other companies to support our services.
When you engage with us over social media.
When you apply for a position at InHand.
Before using InHand’s products or services, you may need to provide personal information. In some cases you may be able to opt not to disclose your personal information to InHand. However, not providing InHand with certain information may mean that we cannot provide you with certain products or services or respond to an issue that you have raised.
We may use your personal information for the following purposes:
Performing services, including fulfilling orders; delivering, activating, or verifying products or services; providing training and certification; managing and processing training and certification exams; participating in onsite or virtual activities; fulfilling your requests for changes or providing you with the requested information and providing technical support.
Contact you in relation to current, future and proposed engagements, including send you newsletters, know-how, promotional material and other marketing communications; inviting you to participate in InHand market surveys, or satisfaction surveys. If you do not want to receive these types of information, you can opt out at any time.
Sending you important notices, such as installation of and updates to operating system.
Improving our products and services through internal audits, information analysis, and research, including determining eligibility and process applications for products and service or developing new services.
Analyzing the efficiency of our business operations and evaluating market share.
Complying with and enforcing applicable legal requirements, industry standards and our policies.