{"id":4905,"date":"2026-01-06T06:32:22","date_gmt":"2026-01-06T06:32:22","guid":{"rendered":"https:\/\/beta-new.inhand.com\/?page_id=4905"},"modified":"2026-05-11T06:02:40","modified_gmt":"2026-05-11T06:02:40","slug":"warranty-policy","status":"publish","type":"page","link":"https:\/\/www.inhand.com\/tr\/warranty-policy","title":{"rendered":"Garanti Politikas\u0131"},"content":{"rendered":"
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Garanti Politikas\u0131<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Genel \u015eartlar ve Garanti S\u00fcresi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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InHand Networks, \u00fcr\u00fcnlerini, InHand'in \u00fcretim tesislerinden sevk edildikleri tarihten itibaren a\u015fa\u011f\u0131da belirtilen s\u00fcre boyunca, malzeme ve i\u015f\u00e7ilikteki \u00fcretim hatalar\u0131na kar\u015f\u0131 garanti eder. \u00dcr\u00fcnlerin garanti s\u00fcresi, \u00fcr\u00fcn kategorilerine g\u00f6re de\u011fi\u015fiklik g\u00f6sterir. Her bir \u00fcr\u00fcn i\u00e7in ayr\u0131 ayr\u0131 iade, de\u011fi\u015fim veya onar\u0131m hizmeti sunaca\u011f\u0131z. \u0130ade veya de\u011fi\u015fim i\u00e7in uygun \u00fcr\u00fcnler i\u00e7in, talep iade\/de\u011fi\u015fim s\u00fcresi i\u00e7inde yap\u0131lmal\u0131d\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00dcr\u00fcn Hatt\u0131<\/th>\u0130ade Penceresi<\/th>D\u00f6viz Penceresi<\/th>Garanti S\u00fcresi<\/th>\n<\/tr>\n<\/thead>\n
H\u00fccresel Y\u00f6nlendiriciler<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l (pil i\u00e7in 1 y\u0131l)<\/td>\n<\/tr>\n
End\u00fcstriyel Y\u00f6nlendiriciler<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l<\/td>\n<\/tr>\n
U\u00e7 A\u011f Ge\u00e7itleri<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l<\/td>\n<\/tr>\n
End\u00fcstriyel Bilgisayarlar<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l<\/td>\n<\/tr>\n
Ara\u00e7 Ge\u00e7itleri<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l<\/td>\n<\/tr>\n
End\u00fcstriyel Anahtarlar<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>5 y\u0131l<\/td>\n<\/tr>\n
IWOS<\/td>60 g\u00fcn<\/td>60 g\u00fcn<\/td>2 y\u0131l<\/td>\n<\/tr>\n
Kurumsal Y\u00f6nlendiriciler<\/td>30 g\u00fcn<\/td>30 g\u00fcn<\/td>3 y\u0131l<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Garanti \u015eartlar\u0131 ve Ko\u015fullar\u0131<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 Bu garanti, garanti s\u00fcresi boyunca kusurlu \u00fcr\u00fcn\u00fcn onar\u0131m\u0131 veya de\u011fi\u015ftirilmesiyle (InHand'in kendi takdirine ba\u011fl\u0131 olarak) s\u0131n\u0131rl\u0131d\u0131r.<\/p>

\u2022 \u00dcr\u00fcn\u00fc teslim ald\u0131ktan sonraki 30 g\u00fcn i\u00e7inde kusurlu bulunmas\u0131 durumunda ve \u00fcr\u00fcn\u00fcn do\u011fru \u015fekilde kurulup kullan\u0131lm\u0131\u015f olmas\u0131 \u015fart\u0131yla, \u00fcr\u00fcn\u00fcn teslimat an\u0131nda kusurlu oldu\u011fu kabul edilebilir. \u00dcr\u00fcn, ilk sat\u0131n al\u0131nd\u0131\u011f\u0131 zamanki yap\u0131land\u0131rmas\u0131na g\u00f6re size yenisiyle de\u011fi\u015ftirilebilir. M\u00fc\u015fteriler, di\u011fer yaz\u0131l\u0131mlar\u0131n veya verilerin yedeklenmesi, kurtar\u0131lmas\u0131 ve yeniden y\u00fcklenmesinden sorumludur.<\/p>

\u2022 Onar\u0131lan veya de\u011fi\u015ftirilen \u00fcr\u00fcnler, onar\u0131m veya de\u011fi\u015ftirme tarihinden itibaren 3 ay s\u00fcreyle veya orijinal \u00fcr\u00fcn\u00fcn garanti s\u00fcresinin kalan k\u0131sm\u0131, hangisi daha uzunsa, o s\u00fcre boyunca garantilidir.<\/p>

\u2022 RMA numaras\u0131 olmadan ve ge\u00e7erli bir sat\u0131n alma belgesi olmadan iade edilen \u00fcr\u00fcnler i\u015fleme al\u0131nmayacak ve imha edilecektir. M\u00fc\u015fteriler, gerekli bilgileri g\u00f6ndererek track number.com adresinden RMA numaras\u0131 alabilirler.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Garanti Kapsam\u0131 D\u0131\u015f\u0131nda Kalan Durumlar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 \u0130lgili \u00fcr\u00fcn\u00fcn kullan\u0131m k\u0131lavuzlar\u0131nda a\u00e7\u0131k\u00e7a belirtilmeyen herhangi bir \u015fekilde \u00fcr\u00fcnde de\u011fi\u015fiklik yap\u0131lmas\u0131. (NOT: \u00dcr\u00fcn\u00fcn kullan\u0131m k\u0131lavuzlar\u0131, InHand \u00fcr\u00fcn\u00fcn\u00fcz\u00fcn kurulumu, yap\u0131land\u0131r\u0131lmas\u0131 ve bak\u0131m\u0131 i\u00e7in talimatlar i\u00e7ermektedir. L\u00fctfen \u00fcr\u00fcn\u00fc kurmadan veya yap\u0131land\u0131rmadan \u00f6nce kullan\u0131m k\u0131lavuzlar\u0131na bak\u0131n ve \u00fcr\u00fcn g\u00f6vdesindeki etiketi y\u0131rtmay\u0131n.)<\/p>

\u2022 \u00dcr\u00fcn herhangi bir \u015fekilde boyanm\u0131\u015f, yeniden markalanm\u0131\u015f veya fiziksel olarak de\u011fi\u015ftirilmi\u015f de\u011fildir.<\/p>

\u2022 \u00dcr\u00fcn, kaza veya ba\u015fka nedenlerle yanl\u0131\u015f kullan\u0131m veya k\u00f6t\u00fcye kullan\u0131ma maruz kalm\u0131\u015f olabilir. Bu t\u00fcr \u00fcr\u00fcn ko\u015fullar\u0131, InHand taraf\u0131ndan tamamen kendi takdirine ba\u011fl\u0131 olarak belirlenecektir.<\/p>

\u2022 Y\u0131ld\u0131r\u0131m, sel, deprem veya yang\u0131n gibi do\u011fal afetler nedeniyle hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcn. Garanti s\u00fcresi sona erdikten sonra kusurlu oldu\u011fu tespit edilen \u00fcr\u00fcn.<\/p>

\u2022 M\u00fc\u015fteri taraf\u0131ndan veya M\u00fc\u015fterinin talebi \u00fczerine \u00fc\u00e7\u00fcnc\u00fc bir \u015fah\u0131s taraf\u0131ndan g\u00fcncellenmi\u015f, yeniden i\u015flenmi\u015f veya uygunsuz \u015fekilde test edilmi\u015f \u00fcr\u00fcnler.<\/p>

\u2022 Seri numaras\u0131 de\u011fi\u015ftirilmi\u015f ve\/veya hasar g\u00f6rm\u00fc\u015f \u00fcr\u00fcnler.<\/p>

\u2022 \u00dcr\u00fcn, g\u00fc\u00e7 dalgalanmalar\u0131, uygunsuz g\u00fc\u00e7 kayna\u011f\u0131, elektrik ak\u0131m\u0131ndaki de\u011fi\u015fimler, a\u015f\u0131nd\u0131r\u0131c\u0131 ortam kurulumlar\u0131, titre\u015fim, harmonik sal\u0131n\u0131mlar veya \u00fcr\u00fcn(ler)in etraf\u0131ndaki hava ak\u0131mlar\u0131n\u0131n hareketiyle ili\u015fkili rezonans nedeniyle hasar g\u00f6rm\u00fc\u015ft\u00fcr.<\/p>

\u2022 M\u00fc\u015fteri, yasal frekans kanallar\u0131 i\u00e7inde \u00e7al\u0131\u015fma, \u00e7\u0131k\u0131\u015f g\u00fcc\u00fc Dinamik Frekans Se\u00e7imi gereklilikleri de dahil olmak \u00fczere yerel \u00fclke d\u00fczenlemelerine uymam\u0131\u015ft\u0131r.<\/p>

\u2022 \u00dcr\u00fcn, \u00fc\u00e7\u00fcnc\u00fc taraf donan\u0131m, yaz\u0131l\u0131m veya bellenim kullan\u0131m\u0131 sonucu hasar g\u00f6rm\u00fc\u015f veya bozulmu\u015f olabilir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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RMA S\u00fcreci<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. RMA Onay\u0131<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 M\u00fc\u015fterilerin bir RMA numaras\u0131 olu\u015fturmalar\u0131 ve InHand'in Teknik Destek ekibine sorunu ayr\u0131nt\u0131l\u0131 olarak a\u00e7\u0131klayan bir e-posta g\u00f6ndermeleri gerekmektedir. Teknik Destek, sorunu uzaktan \u00e7\u00f6zmeye yard\u0131mc\u0131 olacakt\u0131r. Sorun \u00fcr\u00fcn iadesini gerektiriyorsa, Teknik Destek bunu onaylayacak ve iade g\u00f6nderimini d\u00fczenlemek i\u00e7in Sat\u0131\u015f Y\u00f6neticisine bildirecektir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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2. \u0130ade Kargo \u00dccretleri<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 Garanti Kapsam\u0131ndaki \u00dcr\u00fcnler: \u00dcr\u00fcn garanti kapsam\u0131ndaysa, \u00fcr\u00fcn\u00fcn InHand'e geri g\u00f6nderilme maliyeti m\u00fc\u015fteriye aittir. Onar\u0131lan veya de\u011fi\u015ftirilen \u00fcr\u00fcn\u00fcn m\u00fc\u015fteriye geri g\u00f6nderilmesi i\u00e7in kargo \u00fccretini biz kar\u015f\u0131layaca\u011f\u0131z.<\/p>

\u2022 Garanti Kapsam\u0131 D\u0131\u015f\u0131ndaki \u00dcr\u00fcnler: Garantisi sona ermi\u015f \u00fcr\u00fcnler i\u00e7in, iade kargo masraflar\u0131 ve onar\u0131m veya de\u011fi\u015ftirme \u00fccretleri m\u00fc\u015fteriye aittir. M\u00fc\u015fteri ayr\u0131ca, onar\u0131m tamamland\u0131ktan sonra \u00fcr\u00fcn\u00fcn kendisine geri g\u00f6nderilmesi i\u00e7in gereken kargo masraflar\u0131ndan da sorumludur.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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3. Onar\u0131m S\u00fcreci ve Zaman \u00c7izelgesi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 \u0130ade edilen \u00fcr\u00fcn\u00fc teslim ald\u0131ktan sonra, sorunu de\u011ferlendirecek ve \u00fcr\u00fcn\u00fcn onar\u0131l\u0131p onar\u0131lamayaca\u011f\u0131na veya de\u011fi\u015ftirilip de\u011fi\u015ftirilemeyece\u011fine karar verece\u011fiz. \u00c7o\u011fu onar\u0131m 7-10 i\u015f g\u00fcn\u00fc i\u00e7inde tamamlan\u0131r, ancak daha karma\u015f\u0131k sorunlar ek s\u00fcre gerektirebilir. Yeni bir \u00fcr\u00fcn g\u00f6nderilmesi gerekiyorsa, sizi bilgilendirecek ve tahmini g\u00f6nderim tarihini bildirece\u011fiz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Garanti Kapsam\u0131 D\u0131\u015f\u0131nda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00dcr\u00fcn\u00fcn\u00fcz standart garanti s\u00fcresinin d\u0131\u015f\u0131ndaysa, m\u00fc\u015fteri InHand'e \u00fccret kar\u015f\u0131l\u0131\u011f\u0131nda onar\u0131m yapt\u0131rabilir. Onar\u0131m maliyet yap\u0131s\u0131 a\u015fa\u011f\u0131daki gibidir:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00b7 Nakliye:<\/span><\/strong> M\u00fc\u015fteri, \u00fcr\u00fcn\u00fc InHand onar\u0131m merkezine iade etmenin ula\u015f\u0131m masraflar\u0131n\u0131 \u00f6demek zorundad\u0131r.<\/p>

\u00b7 Tamirat<\/span><\/strong> Maliyet: Servis personelinin onar\u0131lan \u00fcr\u00fcnlerin muayenesi, onar\u0131m\u0131, hata ay\u0131klamas\u0131 ve fonksiyon eklenmesi i\u00e7in yapt\u0131\u011f\u0131 i\u015f\u00e7ilik giderlerini, alet ve ekipman kullan\u0131m\u0131n\u0131, saha, su, elektrik ve yard\u0131mc\u0131 malzemelerin toplam\u0131n\u0131 ifade eder.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Garanti Kapsam\u0131 D\u0131\u015f\u0131nda Kalan Durumlar<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Onar\u0131m Seviyesi<\/th>Hizmet Tan\u0131m\u0131<\/th>\u00dccret (USD)<\/th>\n<\/tr>\n<\/thead>\n
Seviye 1<\/td>Sadece yaz\u0131l\u0131m g\u00fcncellemesi ve yeniden test i\u015flemi; kasa lehimleme veya bile\u015fen de\u011fi\u015fimi yap\u0131lmayacakt\u0131r.<\/td>0<\/td>\n<\/tr>\n
Seviye 2<\/td>Onar\u0131m i\u00e7in g\u00f6vdenin s\u00f6k\u00fclmesi ve 2 adede kadar par\u00e7an\u0131n de\u011fi\u015ftirilmesi.<\/td>15<\/td>\n<\/tr>\n
Seviye 3<\/td>Test ortam\u0131 kurulumu gerektiren karma\u015f\u0131k te\u015fhis i\u015flemleri; 2'den fazla bile\u015fenin de\u011fi\u015ftirilmesi<\/td>30<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 Par\u00e7a ve malzeme maliyeti: Belirli bir \u00fcr\u00fcn\u00fcn onar\u0131m\u0131 s\u00fcrecinde servis personeli taraf\u0131ndan t\u00fcketilen malzemelerin toplam maliyetini ve de\u011fi\u015ftirilecek par\u00e7alar\u0131n maliyetini ifade eder; par\u00e7a ve malzeme fiyat\u0131, bak\u0131m s\u0131ras\u0131nda InHand \u015firketinin aksesuar ve hammadde sat\u0131n alma fiyat\u0131na ba\u011fl\u0131d\u0131r.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Garanti Kapsam\u0131 D\u0131\u015f\u0131nda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Bu Garanti, InHand markas\u0131 alt\u0131nda sat\u0131lan t\u00fcm \u00dcr\u00fcnler i\u00e7in ge\u00e7erlidir. Bu Garantinin herhangi bir h\u00fckm\u00fcn\u00fcn mahkeme karar\u0131yla uygulanamaz veya ge\u00e7ersiz oldu\u011fu belirlenirse, bu Garanti bir b\u00fct\u00fcn olarak uygulanamaz veya ge\u00e7ersiz hale gelmeyecek ve ilgili h\u00fck\u00fcm, ge\u00e7erli yasan\u0131n s\u0131n\u0131rlar\u0131 dahilinde orijinal h\u00fckm\u00fcn ama\u00e7lar\u0131n\u0131 en iyi \u015fekilde ger\u00e7ekle\u015ftirecek \u015fekilde de\u011fi\u015ftirilecek ve yorumlanacakt\u0131r. InHand, Kanal Orta\u011f\u0131 veya di\u011fer hizmet sa\u011flay\u0131c\u0131lar taraf\u0131ndan verilen herhangi bir garanti, destek veya bak\u0131m taahh\u00fcd\u00fcnden sorumlu de\u011fildir. InHand, bu garantiyi kendi takdirine ba\u011fl\u0131 olarak herhangi bir zamanda de\u011fi\u015ftirme veya d\u00fczeltme hakk\u0131n\u0131 sakl\u0131 tutar ve bu S\u0131n\u0131rl\u0131 Garanti, InHand taraf\u0131ndan herhangi bir belirli M\u00fc\u015fteriye, Kanal Orta\u011f\u0131na veya di\u011fer hizmet sa\u011flay\u0131c\u0131lara destek sa\u011flama konusunda herhangi bir s\u00f6zle\u015fmesel y\u00fck\u00fcml\u00fcl\u00fck olu\u015fturacak \u015fekilde yorumlanamaz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Tamir Servisi Kullan\u0131labilirli\u011fi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u2022 Garanti kapsam\u0131 d\u0131\u015f\u0131nda kalan \u00fcr\u00fcnler i\u00e7in, par\u00e7a bulunabilirli\u011fine ve onar\u0131m\u0131n m\u00fcmk\u00fcn olmas\u0131na ba\u011fl\u0131 olarak onar\u0131m hizmeti sunabiliriz. Ancak, gerekli bile\u015fenlerin bulunmamas\u0131 veya di\u011fer teknik s\u0131n\u0131rlamalar nedeniyle \u00fcr\u00fcn\u00fc onaramayabilece\u011fimiz ihtimali de bulundu\u011funu l\u00fctfen unutmay\u0131n. Bu gibi durumlarda, sizi durum hakk\u0131nda bilgilendirecek ve m\u00fcmk\u00fcn olan alternatif \u00e7\u00f6z\u00fcmleri ara\u015ft\u0131raca\u011f\u0131z.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Garanti Politikas\u0131 Genel \u015eartlar ve Garanti S\u00fcresi InHand Networks, \u00fcr\u00fcnlerini, InHand'in \u00fcretim tesislerinden sevk edildikleri tarihten itibaren a\u015fa\u011f\u0131da belirtilen s\u00fcre boyunca, malzeme ve i\u015f\u00e7ilikteki \u00fcretim hatalar\u0131na kar\u015f\u0131 garanti eder. \u00dcr\u00fcnlerin garanti s\u00fcresi, \u00fcr\u00fcn kategorilerine g\u00f6re de\u011fi\u015fiklik g\u00f6sterir. Size para iadesi, de\u011fi\u015fim [...] teklif edece\u011fiz.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4905","page","type-page","status-publish","hentry"],"blocksy_meta":[],"acf":[],"yoast_head":"\nInHand Networks Industrial Switches: 5-Year Warranty Details<\/title>\n<meta name=\"description\" content=\"Review InHand Networks warranty policy for Industrial Switches featuring a 5-year warranty period. Learn about RMA procedures, 30-day return\/exchange, and warranty terms & exclusions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.inhand.com\/tr\/warranty-policy\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Warranty Policy\" \/>\n<meta property=\"og:description\" content=\"Review InHand Networks warranty policy for Industrial Switches featuring a 5-year warranty period. 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